There is an address to which orders come from my online store.
I need to create new task in Jira in the separate project for each order
I am ok with configure this process, but the mail comes in HTML and I have a problem - its unreadable in Jira interface
And another problem is that the mail collector removes it from the mailbox.
but the mail comes in HTML and I have a problem - its unreadable in Jira interface
Because JIRA uses Markdown as a storage format and it is not fully compatible with HTML.
is that the mail collector removes it from the mailbox
It is an expected behaviour. As a workaround you can try to configure your mail server to send a copy to some another mailbox.
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