Creating a new issue or add comment

I am using JIRA cloud can I use the function to create issues or add comments from email? Do I need to put an email for each project? Do I set up just the incoming mail handler to look for those email addresses?

2 answers

This widget could not be displayed.

Hello Raoul,

 

You can follow this documentation to create issues and comments from e-mail:

https://confluence.atlassian.com/display/JIRACLOUD/Creating+Issues+and+Comments+from+Email

 

Paulo Miguel

Atlassian Support | Cloud

I already read that but was asking clarification points to make sure I understood what I read.

This widget could not be displayed.

Hi Raoul,

Basically you'll go into Administration > System > Incoming Mail and configure your mail server there. For this point on, you will need to confirm a mail handler for each project that you wish to use this configuration to. JIRA will then periodically check these mail boxes in search of new issues or comments to existing ones.

Have you attempted to perform this? If so, what questions are still lingering?

Cheers,

Benito

I have a 1 incoming mail server jira@wheaton.atlassian.net but that is it. How do I create 1 for each project so it can have its own handler? For example: project zip code should have one marked zip@wheaton.atlassian.net but I have no way to create that on Jira server.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

292 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you