Creating a new issue or add comment

I am using JIRA cloud can I use the function to create issues or add comments from email? Do I need to put an email for each project? Do I set up just the incoming mail handler to look for those email addresses?

2 answers

Hello Raoul,

 

You can follow this documentation to create issues and comments from e-mail:

https://confluence.atlassian.com/display/JIRACLOUD/Creating+Issues+and+Comments+from+Email

 

Paulo Miguel

Atlassian Support | Cloud

I already read that but was asking clarification points to make sure I understood what I read.

0 votes

Hi Raoul,

Basically you'll go into Administration > System > Incoming Mail and configure your mail server there. For this point on, you will need to confirm a mail handler for each project that you wish to use this configuration to. JIRA will then periodically check these mail boxes in search of new issues or comments to existing ones.

Have you attempted to perform this? If so, what questions are still lingering?

Cheers,

Benito

I have a 1 incoming mail server jira@wheaton.atlassian.net but that is it. How do I create 1 for each project so it can have its own handler? For example: project zip code should have one marked zip@wheaton.atlassian.net but I have no way to create that on Jira server.

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