I am using JIRA cloud can I use the function to create issues or add comments from email? Do I need to put an email for each project? Do I set up just the incoming mail handler to look for those email addresses?
You can follow this documentation to create issues and comments from e-mail:
Atlassian Support | Cloud
Basically you'll go into Administration > System > Incoming Mail and configure your mail server there. For this point on, you will need to confirm a mail handler for each project that you wish to use this configuration to. JIRA will then periodically check these mail boxes in search of new issues or comments to existing ones.
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