I'm very new to Jira onDemand, and am trying to follow the instrucitons found here:
Here's what I'd like to achieve:
this looks like it should work, but I'm up against a few challenges. First, I work for a large, fairly bureaucratic company, so allowing a 3rd party access to a company Exchange server is off the board.
To be honest, I'm not quite sure where to start.
Right now, notification emails are coming from email@example.com
When I reply, the reply doesn't seem to go any where. Can I create a 3rd party mail hosting account for this email address? If so, how do I configure Jira onDemand to send through this new account/address? I can see where to go to configure a POP/IMAP server for incoming email, but the screen for outgoing email just gives me the option to enable or disable (under accont admin).
Any help would be greatly appreciated.
After further testing, it looks like a timing issue. We've succesfully tested this by responding to emails, etc... And everything looks to work fine, but it does take up to 30 minutes (estimate) for the emails to process. This could be due to our corporate email system, though...
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