Hi Support,
I find there is a web link talking about "Creating Issues and Comments from Email" .This procedure seems applicable to Server edition.
https://confluence.atlassian.com/jira064/creating-issues-and-comments-from-email-720412438.html
1) Is the procedure applicable to Atlassian Cloud edition?
Hi Billy, yes indeed. That documentation is located here.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.