Creating Issue fails - error reads "O/S: O/S is required." Does anyone know how to solve this?

Don Grubbs May 29, 2019

In the process of creating a new issue I enter the required fields and click the create button.

The create issues fails and a red box appears at the top of the Create Issue page 

The caption in the red outlined box reads "O/S: O/S is required."

 

2 answers

0 votes
Kyle Harris November 8, 2019

For reasons unknown, this happens when we were selecting the Issue Type "bug". Using "Defect" did not prompt for "O/S is required". 

 

No where is OS selectable in the Configure Fields drop down, no matter what issue type is selected. 

0 votes
Deleted user May 29, 2019

Do you have a field named OS?

If so, it's a required field - there's a number of ways to resolve this

Don Grubbs June 4, 2019

No.  That is what is so confusing about this.

I can't understand what Jira is looking for?

Deleted user June 4, 2019

Hi Don,

Just to make sure, did you go to "Administration/Issues/Custom Fields" and look for it?

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