Created vs resolved gadget - does it check the resolution date?

I am working on a custom workflow, and needed to have a change merging 2 states (Delivered, Deferred) which were resolution states in the old workflow into one (Closed) which will be the only closing state of the new workflow. In order to preserve historical data, I am making sure there is a way to move from Delivered or Deferred into Closed, without changing the resolution and original resolution date. In that sense I expect that the created vs resolved gadget would still show the same graph about the items which were resolved.

Instead of this I get a new graph showing all the issues which had already been resolved (as delivered or deferred) with a resolution date pointing to the time when I made the transition into the new workflow. So history is screwed seriously. I double checked issues to make sure that their resolution dates did not change. So this behaviour of the gadget doesn't make any sense.

Am I missing something? Is it possible to do what I am trying to do ?

1 answer

1 accepted

This widget could not be displayed.

Actually this was a non-issue, another colleague was working on the same test server as I was, so both data sets were messed up... doh! The gadget works as expected!

Nothing to see here folks, move along :-)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

49 views 2 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you