Created vs Resolved - Wont show when i have 2 category Done statuses

[Rob B]

We have custom workflows that have 2 category Done statuses ('Completed' and 'Closed'). Both statuses set a resolution, but only the 'Closed' status appear in the 'Created vs Resolved' gadget even tho issues in 'Completed' status have a resolution set.

I thought the issues appear in the chart when a resolution is set, nothing to do with status.

My filter is set at all in project.

Thanks
Rob

[Rob B · Accepted solution]

The problem seems to be with old issues, newly resolved issues work fine. When i change old issues to have a resolution they dont appear in the gadget.

[Rob B]

I transitioned the old issues back to open and closed them again - They now appear in the gadget.

[Danut M [StonikByte]]

Hi @Rob B, 

With our add-ons Great Gadgets for Jira Server and  Great Gadgets for Jira Cloud you can have a Created vs Resolved chart on your dashboard that is based on issue status. 

In the 10 gadgets offered by the add-on, there is a Release Burndown / Burnup Chart gadget than can be easily configured as Created vs Resolved Chart. Just take a look at this example. 

Danut