I am using Created vs Resolved Chart chart but it shows 0 resolved issues. I converted my project to Green Hopper Simplified Workflow. Before migrating my tickets from Closed and Resolved to Done the chart worked fine. How can I fix the chart?
The 'Created vs. Resolved' report depends on the 'Resolution' field being updated to create the chart. Unfortunately, the Greenhopper simplified workflow you are currently using does not use the 'Resolution' field in transitions.
There are two options to get this report working again:
With either of these options you would still need to update all of the outstanding issues. To simplify this process I would suggest using the method described in Modifying Multiple Issues.
Please let me know if you need any further help with this issue
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs