Created Vs Resolved chart is not updating the Status of issues imported from excel Edited

Have imported issues from excel to jira & all the status are updated to DONE but dashboard of Created Vs Resolved chart is not updating the resolved issues count.

1 answer

1 votes
Alex Christensen Community Champion Sep 27, 2017

It sounds like these issues don't have a value in the "Resolution" field.

When you imported the issues, did you import them with a status set to DONE? If so, doing that skips any post-functions in your workflow you might have, including any post-functions that would set a value for the Resolution field.

Hi Alex,

thank you, it helped to resolve my issue

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