we administer a 5000+ users Jira and we have a problem that many of our customer users leave the projects unless they inform us about the leaving. It's a current risk.
So we decided that we will create user accounts only for 2 months and then we revision whether the user is still working in the project or not.
So my question: is it possible to set for a user account an interim period or service which inactivate the user after the period has left. My guess is the user account properties but no clue how to achieve.
Can you please help?
Thanks in advance!
Yup, you'll need to script or code for this. An account in Jira stays where it is until explicitly removed, and there's nothing about expiring accounts in there.
My last client had us write a simple service - it ran every day, and exactly as Timothy suggests, looked at last login date/time and disabled the user (removed all roles and groups, updated name and email address) if they were over X days old
I'd figure out some business rule that identifies what it means for a user to be inactive, then script up a cron job that queries the db to get this info, then use something like the API or Bob's CLI to deactivate.
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