Create template for new mails on specific events

Is this possible to create a new template (velocity templates) for mail on a specific event (that is not a system event like Open,Close, ...) ? I saw that it was possible in the menu System, then Advanced, then Events, to link an event with a template (like Work Logged, Issue Commented, ...)

Maybe I have to create a vm file, and modify a configuration system file in JIRA to do that ?

Thanks,

Christophe

2 answers

1 accepted

Thank you very much. These links should be helpful.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,269 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot