Create task and autofill information from different project

Hi,

We are trying to have Jira auto fill some field based on a selection from a drop down. However the information is in a different project.

For example, a user creates a task and selects a machine serial number, the information about that machine is contained in a profile which is in a different project. I would like to auto fill some information based on the the profile of the machine.

Is there a way to share information among projects?

Any help is appreciated.

1 answer

0 votes
Tarun Sapra Community Champion Aug 21, 2017

Hello Gregory,

Currently in JIRA there is no way to do it out-of-the-box. i.e. to populate the value from another project on the create screen itself (like ajax). My suggestion would be to do in the post-function.

i.e. once you select the "machine searial number" then in the post-function you can use plugin like "script runner" having a "scripted field" which can fetch the machine information from an issue in another project based on the serial number entered in this project.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,975 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot