Create task and autofill information from different project


We are trying to have Jira auto fill some field based on a selection from a drop down. However the information is in a different project.

For example, a user creates a task and selects a machine serial number, the information about that machine is contained in a profile which is in a different project. I would like to auto fill some information based on the the profile of the machine.

Is there a way to share information among projects?

Any help is appreciated.

1 answer

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Tarun Sapra Community Champion Aug 21, 2017

Hello Gregory,

Currently in JIRA there is no way to do it out-of-the-box. i.e. to populate the value from another project on the create screen itself (like ajax). My suggestion would be to do in the post-function.

i.e. once you select the "machine searial number" then in the post-function you can use plugin like "script runner" having a "scripted field" which can fetch the machine information from an issue in another project based on the serial number entered in this project.

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