Create new users: maxResults must be positive

When I try to create a new user from my browser, I get a: "maxResults must be positive" error message.

Can anyone help why this is happening?

2 answers

0 vote
Geoff Crain Atlassian Team Mar 14, 2016

Hi Attila,

Looks like you've hit this bug: https://jira.atlassian.com/browse/ID-6178

It's trying to ignore email addresses that already have accounts, and giving a dodgy error message when all of them do. 

Let us know if this is not the case.

Cheers,

Geoff

This could be true if it is comparing email addresses.  I just tried to create a dummy user with a different name but my email addres, for our support desk, so the issue collector can use that user.  I got this error.   How would I do this, if this bug blocks that?

I found the problem. I think I had Support users and I deactivated Support, but the users stuck somewhere and I cannot list them.

I was able search them and delete them to be able to add them again.

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