Create issue screen by user group or role

[DanielG]

Is possible in JIRA to make two different 'create screen' and assign one or the other depending on the role or a user grup ?

Let me explain, I want to have a two different 'create screeen' in a project and assign one or othe if user is a client or a user of my company.

Thanks in advance!

[C_ Faysal · Accepted solution]

i think you can...by modifying the existing workflow.

you will need to create a new "Create" transition

set validators for each "create" to match your criteria and associate your desired screen to the "create issue" operation in your projects "screen scheme"

EDIT:

i just tried to do so...sorry it says "You cannot add a transition to or from the initial action [Create] of a workflow."

forget my answer please as this will only work for transitions that are after "create"

[C_ Faysal]

guys..you may upvoted my answer too fast...as i replied too fast...i should better try by myself if i am not sure if my answer will be correct. i updated the answer...

the mentioned solution won't work for "Create"

i'm sorry.

[Nic Brough -Adaptavist-]

True - you can have different "create" screens by issue type (and edit and view screens), but that is it, you can't have two create screens for one issue type.

[DanielG]

So there is no possible way to do this?

[C_ Faysal]

nope. unless you consider using group/role specific issue-types

[DanielG]

So, then it can be a nice feature to include in future versions of Jira (I think)

[C_ Faysal]

One more idea to share. Could you install and try bahaviours plugin? This allows to hide fields. You may find your solution with this

[Renjith Pillai]

Something is being built already in this direction - https://jira.atlassian.com/browse/JRA-27613 Viewports

[DanielG]

I want to try Bahaviours plugin... at the moment t's the only 'free' solution...

[Udo Brand]

You could use Field Security Plugin (but it's not for free). There you can define which group is allowed to see or edit a field. So you would have all fields in your create screen but client user will see only those fields where they have a view or edit permission.

[Kasper Elbo]

This is something I need too, or something quite similar. I need it when external users create issues in Jira. I need these issues to go to a status called 'received' where a developer will review the issue before transitioning it to 'Open'.

This is no problem in itself but I need issues that are created by the developers to transition straight into the 'Open' status. This is not possible as it is today.

[IT Support]

Hi Kasper,

that is possible with Automation lite for JIRA (Free)! You can trigger an Event on the create-Trasition and check in the Automation-Plugin if the user is in the "Dev-Role" ore something. When its ture, you can fire the transition to "Open"-Status.

Automation is by the way one of the most intristing Free Plugins about Workflow-customizing... 

Take a look ;) 
(No, im not from this Plug-In Company ...)