Is it possible to creat flows to auto assign cases according to a cross between issue type and component?
Issue type=problem -> R&D
Issue type=Improvement & component=x - >Product1
Issue type=Improvement & component=y - >Product2
Currently I was able to auto assign only according to the component regardless of the issue type.
Thank you in advance
Not without coding - the component lead option is purely for components, and ignores issue type.
What you could do with a little code (or an add-on) is have different workflows for the issue types and a post-function to do the assigning instead of using auto-assign.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs