Create an issue in a different project when an issue is resolved Edited


I'm pretty new to JIRA, and wanted to know if there is an easy (or so) way to automatically create and link a new issue in a different project when a task/story is transitioned to a resolved state. 

Additionally, when the new item created and linked to the original task/story is closed, I would like to change the original issue's status (or custom field) from "Pending QA" to "QA Approved".

I have seen different plugins to allow automation (ScriptRunner and automation for Jira for example). Do these behaviors require such add-ons, and if yes could you please point out to some links which could help me create them ?

The context is the following: our development team work in multiple Scrum projects, however our QA works in a Kanban board. When a story or task is done by the development team, we want to let the QA team know that the item needs to be tested. I am also open to other suggestions as to how to handle this scenario in a different way.

Thank you.


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Alexey Matveev Community Champion Nov 20, 2017


You could use Automation for Jira addon. You would have to create a rule which would trigger on issue transition. Then you would check that the status is Resolved and add two actions: create an issue and transition issue. You would need a Pro version of this addon.

You can read more here

Thank you, I played around with Automation for Jira and managed to make it work !

It's a nice tool. 

I am currently trying to find a way to do the second step of our ideal process, which is to update the parent issue's (dev task) status when the child issue (QA task) is transitioned to a resolved state.

Would you have any hint as to how this could be done ? It does not seem like this would be doable using Automation for Jira...

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