Create JIRA KB Article for Confluence in Certain Section

When creating a KB Article from JIRA or JIRA Service Desk, it will drop it on the root of the confluence space.  How can I redirect all "Troubleshooting" or "How-To" articles to a specific area on the space.  

 

For example, if my help desk user creates a new troubleshooting article with the label "Printers" how can I make sure it ends up under "Printer Trouble shooting" in the space?

2 answers

1 accepted

Pages can't be moved in a different space location automatically. The best you can do is to use a separate space for the knowledge base, using the Content Report Table macro to make a centralized table of all your troubleshooting articles and order / rearrange your pages once in a while..

If this is the case, then we've already done that with the label page.  I was just trying to avoid a nasty group of pages that we'd have to organize manually every so often.  

I'll leave this open a bit longer in case someone from Atlassian wants to chime in.  If not, I'll setup a feature request - seems like something that should be included in an ITIL product.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

798 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you