When creating a KB Article from JIRA or JIRA Service Desk, it will drop it on the root of the confluence space. How can I redirect all "Troubleshooting" or "How-To" articles to a specific area on the space.
For example, if my help desk user creates a new troubleshooting article with the label "Printers" how can I make sure it ends up under "Printer Trouble shooting" in the space?
Pages can't be moved in a different space location automatically. The best you can do is to use a separate space for the knowledge base, using the Content Report Table macro to make a centralized table of all your troubleshooting articles and order / rearrange your pages once in a while..
If this is the case, then we've already done that with the label page. I was just trying to avoid a nasty group of pages that we'd have to organize manually every so often.
I'll leave this open a bit longer in case someone from Atlassian wants to chime in. If not, I'll setup a feature request - seems like something that should be included in an ITIL product.
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