Create Issue popup doesn't close.

In JIRA 5.1.5, I have one user using Firefox (Win) who sees the following behavior:

When using the New Issue Popup screen, he clicks "Create," and though the "Create Another" check box is not checked, the dialogue stays open; often causing him to create duplicate issues.

Anyone else seen this happen? Suggestions?

1 answer

1 accepted

0 votes
Accepted answer

any error messages on log file?

and also you can check error message by open firebug console on firefox

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

919 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you