Create Issue Screen stays inactive for sometime if Project or Issue type is changed.

If I try to Create Issue from Create issue button and then when the create screen appears if I go and change the Project and the issue type the page greys out atleast for a minute then activates for further details.May I know the reason for this delay?

1 answer

1 accepted

Hi Arijit

This issue looks related to performance, please refer to this documentation: https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+Performance+Problems

This will depend on a lot of variables, but the main ones are your server processor, the amount of memory JIRA have allocated and the disk speed.

Hope it helps,

Ricardo Carracedo.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

136 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you