I recently upgraded JIRA to 6.3.5 and now my custom field values aren't copied after creating a new issue with the "Create another" checkbox checked. The second issue does not populate the custom fields from the previous selection like it did before. Is there a configuration option that specifies which fields should and should not be copied that I can update?
Are you using any third-party plugin for this feature ? As far as i understand, JIRA does not come by default for this copy custom field feature. If that's the case, you might want to opt for Script Runner plugin which can perform the above configuration. Besides there is already a discussion before that on this configuration, you may refer here as hopefully it may helps you with this issue here.
We have the same issue. We were not using any plugin and the create another did used to copy most fields...not the create another option doesn't copy anything....nothing...nada...I feel your pain. Doesn't seem to provide value other than save one click to Create again. Have reverted to using Create > save> More > clone > input new summary > create > edit > then make my updates and save....
There was a 'suggestion' to add this functionality back in.
I feel your pain.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot