Create Another Does Not Copy Custom Fields

I recently upgraded JIRA to 6.3.5 and now my custom field values aren't copied after creating a new issue with the "Create another" checkbox checked. The second issue does not populate the custom fields from the previous selection like it did before. Is there a configuration option that specifies which fields should and should not be copied that I can update?

2 answers

0 votes
Daryl Chuah Atlassian Team Sep 14, 2014

Hi Brendan

Are you using any third-party plugin for this feature ? As far as i understand, JIRA does not come by default for this copy custom field feature. If that's the case, you might want to opt for Script Runner plugin which can perform the above configuration. Besides there is already a discussion before that on this configuration, you may refer here as hopefully it may helps you with this issue here.


We have the same issue.  We were not using any plugin and the create another did used to copy most fields...not the create another option doesn't copy anything....nothing...nada...I feel your pain.  Doesn't seem to provide value other than save one click to Create again.  Have reverted to using Create > save> More > clone > input new summary > create > edit > then make my updates and save....

There was a 'suggestion' to add this functionality back in. sad

I feel your pain.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot