Count sum of all Reopen Counters for current query?

I wast to calculate amount of reopenings for project or component.

Using - status was Reopened, I receive only amount of tickets that were reopened at least one time, but it necessary to see amount on reopenings.

Is these any way to receive it in query?

1 answer

You need to use Script Runner add-on and then add a scripted field in your project. That field can be auto-incremented every time an issue is reopened. This scripted be will done in groovy.

Refer to this url: https://jamieechlin.atlassian.net/wiki/pages/viewpage.action?pageId=57999377#ScriptedFields-TotaltimethisissuehasbeenInProgress

 

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