Recently , we start using the Time to first response gadget on dashboard , could you help clarify the detailed arithmetic on calculating the time difference from when to when ? Also there is a question confuse me that the wrong day matched the issue even though no one acted on . e.g. the issue was acted on 15th Feb , but we find it on 18th Feb which shows on the chart by clicking the diagram . This may mislead my decisions so far . Awaiting your response .
Screenshot for the gadget:
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot