Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Could you let me know the detail arithmetic for Time to First Response Gadget ?

We start using Time to first response Gadget on dashboard , but i couldn't unsderstand the diagram meanings well , could you tell me how it works on caculating the time difference ?  How the issue showed on related time ? I couldn't unsderstand that why the issue shows on mixed days even though no one acted on this issue at that day? This will mislead me to make any descisions currently , awaiting your response !


1 answer

0 votes
Mirek Community Leader Aug 31, 2022

I think that this is calculated once there is first public comment done by someone that is not a reporter. That is why the result might vary.

Suggest an answer

Log in or Sign up to answer