We start using Time to first response Gadget on dashboard , but i couldn't unsderstand the diagram meanings well , could you tell me how it works on caculating the time difference ? How the issue showed on related time ? I couldn't unsderstand that why the issue shows on mixed days even though no one acted on this issue at that day? This will mislead me to make any descisions currently , awaiting your response !
I think that this is calculated once there is first public comment done by someone that is not a reporter. That is why the result might vary.
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