I have problems with corporate users being blocked from receiving invites to join cloud jira. This happens with atlassian hosted jira, and with otherwise cloud hosted jira.
I can apply to have the jira email address permitted on out corporate server, but I can't do that for invites to users from other companies (of course), and I don't want to be exposed to a change in filter policy in any event.
Is there a configurable option within the jira software itself, so the invite can be sent via a configurable smtp, or routed to the admin, (maybe cc the invitee or vice versa) who can set up a rule in their inbox?
Unfortunately, it is not possible to configure the instance to send invites via another SMTP server or routed to the administrator. To resolve this, you will need to request that your mail server admins whitelist the emails that are coming from the server so your users are able to accept their invitation and password reset emails.
Let us know if you have any questions.
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs