Copying the Atlassian Home Directory Folder on Windows Server and getting Errors

Hi

I would like to upgrade my JIRA instance and before the upgrade I would like to take a copy of the Atlassian Home Directory Folder as a backup. My JIRA application server is a Windows 2012 R2. Below is the error I get when trying to make a copy.  Any ideas on how I can make a copy of the folder? Thanks Kathy

image2015-4-20 10:45:58.png

1 answer

2 votes

It's a known flaw in Windows.  Your choices are to shorten the full file name by moving the directories to somewhere less deep in the directory tree, or to map a local drive into the deep rooted directory locally

(Full file name includes the path - so c:\our data\atlassian\jira\home files\attachments\PROJ\PROJ-1235\request_forgery_protection)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

877 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you