Copying the Atlassian Home Directory Folder on Windows Server and getting Errors

Hi

I would like to upgrade my JIRA instance and before the upgrade I would like to take a copy of the Atlassian Home Directory Folder as a backup. My JIRA application server is a Windows 2012 R2. Below is the error I get when trying to make a copy.  Any ideas on how I can make a copy of the folder? Thanks Kathy

image2015-4-20 10:45:58.png

1 answer

This widget could not be displayed.

It's a known flaw in Windows.  Your choices are to shorten the full file name by moving the directories to somewhere less deep in the directory tree, or to map a local drive into the deep rooted directory locally

(Full file name includes the path - so c:\our data\atlassian\jira\home files\attachments\PROJ\PROJ-1235\request_forgery_protection)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

85 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you