Converting an issue from one issue type to another leaves the issue with newly created issue type without the submitted date

[Jayashree Shetty]

If there exists an issue of issue-type "A" . If we convert this issue to another issue-type "B" we do not see the submitted date field after the creation. This is not true everytime. For some issue types we get this submitted date. Why is this inconsistency seen? 

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[Nic Brough -Adaptavist-]

It sounds like you have not got the submitted date on the view screen for the new issue type, or it's hidden in the field config for that issue type, or it's not a valid field for that issue type (check context in the list of fields)

[Jayashree Shetty]

Thanks Nic. That is true that the new issue type has this "submit date" field but the old issue type doesn't. But there is requirement that the created date of the old issue type after conversion will be the submitted date field value for the new issue type. Since i do not see any option while"Issue Move" operation can this be still achieved by some means? Can we have a listener to do this so. I am just seeing if there's any possibility to achieve this or else if not we might now take this.

[Nic Brough -Adaptavist-]

Well that's the problem, the field was not there, so it can't guess what you might want in it. As you suspect, you're going to need a bit of code to update it. A listener could catch the "issue moved" event and do the update for you there.