Convert standard plan to free plan

Ahmet Vahit TOPAN
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April 29, 2024

Hi,

We were 12 users and jira put us on a trial of the standard plan. But we have now removed the old 2 users, so we are currently 10 users. How can we go back to the free plan in this case?

2 answers

1 vote
Dexter de Vera
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April 29, 2024

Hi @Ahmet Vahit TOPAN ,

Welcome to the Atlassian Community.

To change plan, you should be a Billing administrator,  Organization administrator or Site administrator.

You can follow the step instructed by @Mohamed Benziane @Vikrant Yadav 

Dexter de Vera
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April 29, 2024

Go to admin.atlassian.com 

Click menu "Billing"

click "Manage" right side of the product ( e.i. Jira Software)

image.png

Click change - then choose the plan (e.i free).

image.png

1 vote
Mohamed Benziane
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April 29, 2024

Hi,

 

Welcome to the community.

When the trial finish you can revert to the free plan

Solved: Could I back to free version after trial period? (atlassian.com)

Vikrant Yadav
Community Leader
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April 29, 2024

From Products section, you can change the Plan. Screenshot 2024-04-29 142334.png

Ahmet Vahit TOPAN
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April 29, 2024

There is no such option here @Mohamed Benziane 

image.png

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