Convert encoding from Cp1252 to UTF-8 for Add-On

[Pamela M. LaMarca]

We have installed eazyBI Reports as an add-on to JIRA.  Atlassian documentation recommends we convert from current encoding Cp1252 to UTF-8.  We would like to know what impact, if any, there might be to doing so?  Will this create an issue with our JIRA software (6.4)? 

Thank you,

Pam LaMarca

[noamdah]

No there is no risk, you can try first on a test instance to be sure. Add the following JVM parameter "-Dfile.encoding=utf-8" to the setenv.sh file , then restart JIRA. (+ you could always roll back to the previous JVM configurations)