Conversation Grouping - outlook office 365

Gavin
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August 23, 2022

I'm trying to send automated emails from Jira.  In outlook there is a way to thread messages using conversation view.  There was a local exchange server and now that was migrated to office365 which doesn't seem to work.

Previous fix was: adding "Re: " to the subject line as shared in the following posts:

- https://community.atlassian.com/t5/Jira-questions/Outlook-Conversation-Grouping-quot-Re-quot-prefix-not-working/qaq-p/1435888

- https://community.atlassian.com/t5/Jira-questions/JIRA-emails-do-not-group-in-conversations-in-Outlook/qaq-p/610604 

Has anyone experienced this in office365? Is there a work around.

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