Control the list of users that appear when using @ to start autocomplete

Is there a setting to control the list of users that appear in the auto-complete list when typing @. Our list is way too long and most users are not relevant. We would like this list to be built based on a group or some sort of filter.

1 answer

0 votes

Hi Michael,

The list contains just users who have permission to view the issue where the @mention is being included.

So, the list of suggested users can be limited by removing the Browse Projects permission from those users who are not involved in that project.


I'm not sure this is true. So we have the Service Desk which creates new users for anyone reporting an issue. All of these users are also appearing in the @ suggestion list which is really the core problem. I think it would only show Jira users. If we only saw the 2 pages of Jira users, I'd be fine. But having all the auto-generated users appear is really horrible. 

None of the auto generated accounts have any permission that I can tell. Is there a way to remove them from the suggestion list? 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,770 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you