Contact license update jira integrated product(included with confluence and bitbucket)

kimminsup February 25, 2019

Hi

I ask a question about atlassian product's update rule. (We're using server license of jira, confluence, bitbucket)

we need to information about update rule of atlassian product's for future internal policy decisions.

If we want to increase the number of user (using 50 user licenses that have expired maintenance), Is it possible to update only the number of people without updating the current application version? If it's possible, how much will it cost?

What if we want to update our license with expired maintenance? ( I suspect DBMS version problems or product's add-on compatibility issues may arise and we would like some technical advice on this?)

If an application update is inevitable, how can we proceed with the update testing of our jira, confluence, bitbucket server? Can I take advice on this?

If you have any idea about this, please let me know.

Have a nice day!

 

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