Constructing JIRA tickets from URL



We create many defect tickets each day in JIRA - most of our tickets require common input to be entered in some custom fields. I am exploring a solution where the user can open a ticket using a URL where the common fields are already populated, hence saving some time on ticket creation.

I could construct the URL with all fields and inputs I need but one. I have a 2 level cascade list that I am struggling to find the code for. I managed to find the code for 1st cascade list (customfield_10707=13634) but could not find the code for the 2nd level cascade list. 


Is there someone who could help on this?




0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

575 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you