We create many defect tickets each day in JIRA - most of our tickets require common input to be entered in some custom fields. I am exploring a solution where the user can open a ticket using a URL where the common fields are already populated, hence saving some time on ticket creation.
I could construct the URL with all fields and inputs I need but one. I have a 2 level cascade list that I am struggling to find the code for. I managed to find the code for 1st cascade list (customfield_10707=13634) but could not find the code for the 2nd level cascade list.
Is there someone who could help on this?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs