Connection refused: connect

Hello,

We have been receiving email requests via POP into our JIRA Service Desk successfully for several months but they recently stopped flowing. When we test the connection we see the following error:

Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "Connection refused: connect" 

Do you have any idea what this might mean and how we can fix it?

Thanks.

1 answer

Check your host name also update Password.
Or execute "telnet" into JIRA server to see the correct port.


Regards 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

803 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you