We have a problem with the connection pool.
It was configured to 60 but then it touched the maximum for few minutes and Jira sucked. We needed to restart the server. We raised it to 200 and now it sometimes rich the max. We have !400 active users.
Any recommendations for the max connection pool definition ?
For 1400 active users, connection pool max 50-60 should be enough. Increasing max connection pool won't fix the issue. In fact it will increase the risk of exhausting memory.
You need to investigate why connection pool is getting exhausted. May be you can try starting JIRA in safe mode and monitor connection pool.
Use some plugins to monitor the threads. Check in the logs if there is any script that is running continuously.. etc..
I would recommend to take help from Atlassian support in this kind of issues.
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