Connecting Jira (not Jira Service Desk) to Confluence Knowledge Base.

I really like this feature but we don't need and wouldn't us all that JIRA Service Desk offers. I would be happening connecting our base JIRA instance to a Confluence knowledgebase. Does anyone know if this is possible. I want to force my user to have to search in the process of creating a new JIRA Issue.

Thank you in advance.

4 answers

1 accepted

The only "plugin" that can do this seems to Jira Service Desk.

Hello Jason,

this Atlassian doc pages may be helpful to you: https://confluence.atlassian.com/display/DOC/Integrating+JIRA+and+Confluence

Cheers,
Kirstin

I didn't find anything on this pages that references searching a Confluence knowledge base when an issue is being created in Jira.

OK, I got it.
As far as I know it's not possible to search Confluence directly from the "Create Issue" dialog.

Perhaps there are some plugins or so who offer this possibility?

I think this is a must have feature. Is incredible that Jira not developed a suggestion of Confluence Knowledge when creating an issue in JIRA On-Demand.

If any know any mode of get something like that, please, tell us.

Thanks,

Paco.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,794 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot