Connect plugin installation SSL problem

Hey,

I have problems installing my plugin (locally and onDemand). The plugin installs fine locally if I specify the baseUrl as 'http://...', but SSL breaks the installation.

The logs of my local Jira installation seem to indicate a problem with the certificate (the errors are similar to those you get if you use a self signed cert):

javax.net.ssl.SSLHandshakeException: General SSLEngine problem
...
Caused by: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
...
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
...
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

I'm using a Comodo POSITIVESSL Certificate, my guess is that this cert is not trusted by Atlassian/the Java trust store.

So, asuming my guess is correct, what Certificate can I buy to fix the issue?

Cheers

1 answer

Ok figured it out:

I failed to include all necessary intermediate certificates into my keystore. Did that and now it works as expected

I have the same problem. Would you tell me how you did ?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot