I'm trying to connect Jira to Active Directory, so all users will be taken from AD. I've tried lots of configurations in user base DN, user filters, group filters, but couldn't reach wanted result. Jira most of the times took all users from AD approx. 170, but i have only 94 real users. I've created group cn "jira-users" in OU=Security Groups,OU=MyBusiness,DC=company,DC=local. "jira-users" group contains members (all company departments). All real users that needed to be syncronized from AD to Jira are members of "ALL" group.
LDAP schema in Jira (read only with local groups option):
BASE DN: ou=MyBusiness,dc=company,dc=local Additional User DN: ou=SBSUsers,ou=Users Additional Group DN: ou=Security Groups
Default group memberships: jira-users User Schema Settings User Object filter: (&(objectCategory=Person)(memberOf=cn=ALL,ou=SBSUsers,ou=Users,ou=MyBusiness,dc=company,dc=local)) Group Object filter: (&(objectCategory=group)(memberof=CN=jira-users,OU=Security Groups,OU=MyBusiness,DC=company,DC=local))
Membership Schema Settings
Use the User Membership Attribute:
I'm getting an error:
Test retrieve user : Failed User does not exist
Test get user's memberships with 0 groups retrieved. : Failed
Sorry to hear that, however in order to further investigate this we would need to review your logs. Could you please try the following steps:
Hope the logs help us to investigate this further.
Sorry for the delay. My take in regards to your issue is to create a support ticket on our support channel so that we could review your LDIF export confidentially instead of trough public channel such as our Answers portal.
Judging from your logs snippet it is necessary for us to review your LDIF export to understand very well why Confluence did not retrieve any users and groups even though the search filter looks fine.
We are looking forward to further investigate your issue.
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