We have upgraded our JIRA and Confluence versions and are now getting the following error?
Error loading gadget from http://confluence.myCompany.net:8090/rest/gadgets/1.0/g/com.atlassian.confluence.plugins.gadgets:confluence-page-gadget/gadgets/confluence-page-gadget.xml:org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 504
JIRA upgraded from 5.2.1 to 6.2
Confluence upgraded from 4.2.1 to 5.4
Have tried to reload the gadget on JIRA using the add gadget with the xml url, but does not seem to work.
By taking a look at the stack trace and also the applications version, looks like that you are running into one of our known bugs. You might been interested to take a look at the following article, which haves more information about it:
As we can see, upgrading to latest versions of JIRA should fix this behaviour, but we aslo have a temporally workaround which would be:
Please try the following steps and see you able to get any results:
- Go to JIRA instance serving gadget specification
- Go to "General Configuration"
- Turn off "Use gzip compression" setting
- Refresh both instance web browser and add the confluence gadgets to JIRA again.
Hope it helps ya!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs