We're using both services.
With service desks, we have to create agent to assign JIRA, fair enough.
Strange thing : when I use issue collector I can only assigned someone who is an agent of service desk...and here I'm lost.
If someone can give me the reason or better the solution, would be awesome !
Just to clarify: After you create a Service Desk issue via an issue collector, you can assign that issue to only agents of that service desk. Is that your problem? If so, that seems to be as designed, since only agents of service desk can work on issues for that service desk. In other words, no matter how you create a service desk issue, only agents of that service desk can work on that issue. Does that help?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs