Confirmation new installation with license: not possible cause of empty assets

Markus Antoni March 23, 2019

Hi all,

updated to Jira 8.0.2. Got the "License Too Old For Build" information and after clicking on the "enter your new license here" got a page without any CSS/JS - as you can see attached. It's not possible to submit the form.

Any ideas?

THX
Markus

 

2019-03-24 Neue Installation bestätigen - Markus Antoni JIRA-2yxsx.png

1 answer

1 accepted

0 votes
Answer accepted
Petr Vaníček
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 25, 2019

Hi,

try to access it via java port (default 8080), probably problem in proxy server. And do you have (new) valid licence?

Markus Antoni March 27, 2019

@Petr Vaníček THX, that was the problem. After disabled the firewall and with the original server-config over Port 8080 it worked fine.

Suggest an answer

Log in or Sign up to answer