Configuring agent edit permissions

All of our agents must access to view all the issues but just some of them can edit specific issues.

Can we do that by configuring JSD?

We try these options:
.- Permission schemes: but this affects to all the issues.
.- Issue Security schemes: but this limits the view of the issues to some agents.

Thanks!

1 answer

Hi @Agustín Ruiz,

Users can either edit all the issues of the project or don't edit anything.

The workaround of this issue is to implement workflow properties. You need to add a property on each status of the workflow. First you need to grant all agents the edit permission, then add this property to each status to deny the edit permission for a group of users:

jira.permission.edit.group=some-group

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

558 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you