I have added a custom field but can not seem to get it to show up on the issue screen. I checked the configuration and it says I should see my field on the current screen, but I do not. Any help would be appreciated. Thanks
Which screen are you looking at? If it's view, then the field needs to have data before Jira will display it (even if the field help er says it should appear, it needs data). Could you try a full edit on the issue and see if you are able to see it and fill it in?
Ok, the Original Estimate is a built-in field (Although the toolbox adds extra things with funny names). To establish this, go to Admin -> Custom fields for the full list and look for "original estimate" in there. If you do NOT find it, it's the system one. If you do, then it's the toolbox one.
After that, if it is the system one, then it could be more complex. Check:
I'm not at all sure about the toolbox field though - that should, from what I remember, behave like any other custom field in terms of visibility.
Thanks for all the help Nic, It must be the toolbox version. Is there a reason why the system one was not showing up? I want to use the default system Original Estimate, but did not see it as something I could add. Should I delete the one I have added (from the toolbox) and add it from the system? Thanks again for all the help.
The system one should be appearing if you've added "time tracking" to the screen. And you've got time-tracking enabled. And (possibly) work log.
I suspect we need to go digging through your fields.
As a "clutching at straws" thing, could you have a look for "time tracking" and "original estimate" in the field configuration for the project/issue-type as well? Just make sure they aren't hidden (although the "where's my field" thing really should have spotted that)
I actually got confused by this frequently, so I keep post-it notes on my comp screen that list what adding these two fields to a screen actually provide-
Log Work - adds Time Spent, Date Started, and Remaining Estimate
Time Tracking - adds Original Estimate and Remaining Estimate
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