Configuring Timeout For LDAP

[Tanner Wortham]

Our instace of JIRA is connected to Active Directory, and I've noticed that users sometimes have problems logging into the system. I suspect that some an unresponsive network might be the culprit and increasing the time out for our LDAP connection might be the way to go.

https://confluence.atlassian.com/display/JIRA/Connecting+to+an+LDAP+Directory

After reading about LDAP settings at the link above, I expected to be able to adjust this in the 'Advanced' section, but as the screenshot below shows, I don't see how I can adjust the time out.

[Jozef Kotlár · Accepted solution]

There is related question - maybe helps.

LDAP tuning was available till JIRA 4.3, try to add -Dcom.sun.jndi.ldap.read.timeout jira=seconds in setenv.sh.

[Tanner Wortham]

genius! that related question looks like it'll solve our issue. i sent it over to IT to give it a go.