You cannot leave one of the two link names blank.
In some cases, it is correct to use the same name for both (ie: relates to), but more frequently they will be different, one of them with a verb using the third person of present tense (ie: causes) and the other one with the same verb in passive form (ie: is caused by).
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...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...
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