I am trying to set up an incoming mail server on jira. However, I am receiving this error while trying to Add POP / IMAP Mail Server.
Here's the error on UI
Unfortunately no connection was possible. Review the errors below and rectify:
Here's the error on logs
2013-12-09 19:11:20,174 http-bio-80-exec-12 ERROR aich 1151x3891x1 1desnst 10.x.1.xxx /secure/admin/VerifyPopServerConnection!add.jspa [plugins.mail.webwork.VerifyMailServer] Unable to connect to the server at cxsdfdxxxx2.hx.k.xxx due to the following exception: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target..
It seems that your mail server uses SSL. You'll need to import the certificate and any intermediary CA certificates into the cacerts file of the JAVA installation that JIRA use pointing to.
You can see more details about the import process in this documentation.
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