If you are using a hosted Hipchat instance, the URL you need to use on the Base URL API field is the default one: https://api.hipchat.com/
In case you are using a Hipchat behind the firewall, you should use the URL from your server.
I hope it helps!
Hi Marcelo, the URL seems correct. What appears to be happening is that JIRA can't connect to this URL, you may want to check if this URL is accessible from JIRA server. You may use telnet to test the communication. Also, if you have a proxy that requires authentication to access the internet, you may need to follow the instructions of this doc.
I hope it helps.
I see, but I've seen some cases where the proxy settings needed to be manually defined, otherwise the application couldn't access the internet. The most common configuration is just include the following parameters -Dhttp.proxyHost=proxy.example.org -Dhttp.proxyPort=8080
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs