Configuring HipChat

I'm trying to set HipChat in Jira, for this I get the authentication token.
What should I write in "Base URL API"?

 

error_hipchat.JPG

2 answers

1 accepted

0 vote

Hello Marcelo,

If you are using a hosted Hipchat instance, the URL you need to use on the Base URL API field is the default one: https://api.hipchat.com/

In case you are using a Hipchat behind the firewall, you should use the URL from your server.

I hope it helps!

Best regards,

Eduardo Mallmann
Atlassian Support

Hi Eduardo, I registered in HipChat and address is https://atyg.hipchat.com/ The firewall is disabled (temporarily).

Hi Marcelo, the URL seems correct. What appears to be happening is that JIRA can't connect to this URL, you may want to check if this URL is accessible from JIRA server. You may use telnet to test the communication. Also, if you have a proxy that requires authentication to access the internet, you may need to follow the instructions of this doc.

I hope it helps.

Cheers

Hi Thiago, The server has internet access, but it is a proxy does not require authentication.

I see, but I've seen some cases where the proxy settings needed to be manually defined, otherwise the application couldn't access the internet. The most common configuration is just include the following parameters -Dhttp.proxyHost=proxy.example.org -Dhttp.proxyPort=8080

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

177 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you