It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Configure notification email address - stuck at domain verification

I'm following the steps listed in Configuring Jira Cloud to send emails on behalf of your domain set up a custom notification email address for Jira Service Desk. I've completed steps 1 through 3, and https://domain-check.atlassian.com shows "Success, domain properly set up!"

However, when I tried to set up the custom notification email, it throws the "DKIM validation failed for this domain" error.

2 answers

Just tried again and it finally passed validation. It took about an hour since the DKIM were set up.

Edit: I tried changing the email address again (to another one in the same domain), and it's now showing the "Domain claim failed for this domain" error.

I'm getting the same error as in the first question here, but a few hours have passed since I've set up the domain keys. Any clues?

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you