Configure jira to Notify ABS

They need to be emailed, per assigned customer, a count of:

  • Number of issues created in last 24 hours
  • Number of issues resolved in last 24 hours
  • Number of issues currently unresolved

3 answers

Please help ASAP.

Thanks

0 vote

We don't know what "ABS" are. But assuming they are a group of users, create filters for all three of these requests, duplicate per customer, then use a "subscription" to send emails to the group.

Thanks for your time. can you guide me about flter creation, duplication and subscription.

Thanks Nic. got it just one thing to do more is to filter the issues according to time.e.g issue created in last 24 hours.

Try JQL like "Created > -1d" or "Created > -24h"

Thanks nic

How can i count the created issues?

Can i run mutiple querries?

Look at the filter, it'll tell you how many results there are.

I'm not sure what you mean by multiple queries, you can construct one that includes many clauses joined with and/or, or you can run different filters one after another.

Thanks Nic. got it just one thing to do more is to filter the issues according to time.e.g issue created in last 24 hours.

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