Configure jira to Notify ABS

They need to be emailed, per assigned customer, a count of:

  • Number of issues created in last 24 hours
  • Number of issues resolved in last 24 hours
  • Number of issues currently unresolved

3 answers

Please help ASAP.

Thanks

0 votes

We don't know what "ABS" are. But assuming they are a group of users, create filters for all three of these requests, duplicate per customer, then use a "subscription" to send emails to the group.

Thanks for your time. can you guide me about flter creation, duplication and subscription.

Thanks Nic. got it just one thing to do more is to filter the issues according to time.e.g issue created in last 24 hours.

Try JQL like "Created > -1d" or "Created > -24h"

Thanks nic

How can i count the created issues?

Can i run mutiple querries?

Look at the filter, it'll tell you how many results there are.

I'm not sure what you mean by multiple queries, you can construct one that includes many clauses joined with and/or, or you can run different filters one after another.

Thanks Nic. got it just one thing to do more is to filter the issues according to time.e.g issue created in last 24 hours.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,266 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you