Conditions at each different transition (depending on role)

This question is in reference to Atlassian Documentation: Working with issues

We need each role to be able just to make certain transitions,
depending also of which state the issue is in (so, have conditions at transitions)
-> Is that even possible?

If not at this software, version and deployment (JIRA Service Desk Cloud) but at another one,

please tell us which one.

Thank you very much

1 answer

Hi Oscar, 

Yes, that is possible. You can add the condition "User Is In Project Role" on your project's workflow. Just please be aware that since this is a Service Desk project, those users will also have to have agents permissions to transition the issues.

You can visit here for more info:
Advanced workflow configuration - Conditions
JSD Permissions

Hope this helps! smile


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