Condition to check comments

Hi,

I want to know if is possible this scenario/configuration workflow in JIRA.
Only that I want is that, in specific transition in workflow, the system check if a user or group of users comment (like an approval) the issue. If this user or group comment, It is possible to go to next status in workflow.

Let me explain my scenario. I have clients in my company and I give a solution for the issue that opens my client. If client is agree with solution, he/she comments and go to next transition in workflow.

It's possible?

Thanks in advance,


Daniel

1 answer

1 accepted

IMHO easiest way:
1) create transition "approve" limited to this usergroup ( approvers ) and on transition change some custom field ( checkbox approved )

2) set validation to next transition on this checkbox

Great!

I don't think this solution!

Thanks oilspace!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,789 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot